Conflict Resolution Essay

A new conductor decides to reorganize the department you feat in. This reorganization comes both(prenominal)what without commentary from the employees and m each(prenominal) of the nurses that you oversee atomic number 18 emotional state resentful of the change. As a nurse leader, let on factors that may lead to conflict and ways you commode man fester them.Wherever there be mountain the ability for conflict exits. Conflict is a disagreement, opposition or clash. It corporation affect the person emotionally, physically and specially. It can result in a fight, disagree and division. Conflict can be used to impel however it can be destructive and should be dealt with. According to McElhaney (n.d) nurses experience six major athletic fields of conflict. This scenario depicts i and only(a) of those aras.1. People who have experience in an area, indirect request to feel that their opinion is considered and wanted. So, when changes are made to an area or department, i n which they work, have experience and are the expert employees want to have input. In the absence of employee participation there may be apathy, revolt and malicious compliance. Often times it leads to lack of respect in spite of appearance the profession and feelings of anger, diminished self-worth, and conflict. tho as a nurse manager a great dealtimes, changes are made without any input from the employee and I have to manage this situation. In this case, during a staff beting, I would discuss the changes, reasons they were made, and withdraw for input as to how we can apparatus these changes much(prenominal) that they work more effectively in our department. By using collaboration, my intention would be to incorporate employee feedback in areas/processes under my control. This would allow the employees to feel that they have some control over their work area, their input is valued and contribute to problem solving (Cardillo, 2011). early(a) areas are2. People have varyi ng opinions, come from unlike backgrounds and culture and have different values. When conflict arises over differing in values and cultures, then these conflicts mustiness be dealt with. They must bediscussed and a compromise reached that works for each party as well as the department (McElhaney,n.d).3. Communication may be misinterpret and body language misconstrued (Cardillo, 2011). To confront this type of conflict, mortal must be willing to speak out. in one case during my 360 degree review, I received feedback that my team members felt up devalued and that they were not being listened to because often times I continued typing when they came into the office as yet though I coherently responded to the questions. After receiving this feedback, anytime mortal comes into my office, I would sit on my hands to look that I pay attention and not type. When vocal communication and body language is misunderstood, the conflict must be confronted, discussed and a change must be ma de or an explanation given. Accommodating to meet the needs of promotes harmony and gains credits that can be used at a later(prenominal) date.4. A nurses personal space is often invaded by other staff members, physicians, and patients. Crowded conditions and everlasting interruption can lead to conflict.In this situation, I would use a combination strategy of incline to face meeting, collaboration and benchmarking. I would start with a face to face meeting with the somebody to get his/her input as to how to better design/arrange the work area to reduce stress and interruptions. I would in addition research what other hospitals have done in this situation and implement best practice. Then I would follow-up with the employee to ensure the implemented changes solved the problem.5. Other causes of conflict involve organizational climate, leadership style, off-the-job problems, age pressures, job standards, and personal prejudice.These conflicts affect each individual differently. Therefore, I would recommend the employee experiencing these conflicts or exhibiting behavior that is revelatory of these stressors to the Employee Assistance Program which consists of professionals especially skilled to assistant the employee in dealing with these stresses.6. Coping with technology changes and procedures.To raise our patients with the best business organization, we have to continuously improve this call back that change is inevitable. So, during staff meetings, I cover modish techniques, updated procedures and discuss how these add value to patient care and make our job easier. Once a calendar month a different member of the staff discusses aesculapian article or book they have depict concerning a procedure or technique that can improve our process. After their presentation, we discuss if this is something we can implement easier or should put on our wish list. Lastly, each nurse is necessitate to obtain six hours of raising a year in which the hospital p ays for. preparation in new technology and procedures that are introduced is required and may be used for this purpose.There are many strategies to deal with conflict avoidance is one. both(prenominal) types of conflict if left alone, will work themselves out. However because of the potential devastating nature of conflict it should confronted confront the situation and not the person. One should listen with empathy and the goal to understand the other persons spot of view and negotiate to a win-win or at the very least a win-lose solution. Even if one side has to lose, position the lost as something positive that can be built upon or negotiated later ( nurse Strategies Countering Workplace Conflict with Positive Communication Strategies, 2011).ReferencesCardillo, D. (November 28, 2011). septenary strategies for managing conflict Retrieved from http//news.nurse.com/article/20111128/DD01/311290003.VJom714AKAMcElhaney R. (n.d). Conflict Management. Retrieved fromhttp//www.nursingce nter.com/CareerCenter/articles_preview.asp?page=confman.htmNursing Strategies Countering Workplace Conflict with Positive Communication